CMIS2250 Business Process Assignment-Canada.

Step 1:
Choose a business process from an interaction that you’ve encountered in life, e.g. a process you have executed at work,been through at school, or experienced as a customer or client. A few possible ones are things like ordering products from Amazon, ordering an Uber, enrolling in a NAIT course, or taking a dinner order as a server. The process should be complex enough to produce a detailed diagram and allow for analysis and modification (e.g. at least one decision point, multiple participants, potentially including message flows, multiple end points, etc.).
Note: If you are unsure at all if you’ve chosen a suitable process to use, please check with me via email or MS Teams chat.
CMIS2250 Business Process Assignment-Canada.

CMIS2250 Business Process Assignment-Canada.

Step 2:
Use Business Process Modeling Notation (BPMN 2.0) to create a diagram showing the process. With your diagram,please state the targeted audience (e.g. store manager, customer, bank teller, staff training material, etc…) for the diagram in order to define the desired level of detail and scope (~1 sentence).

Do not search online for an existing BPMN diagram and then simply make some updates to it. Your diagram must be an original diagram that you create on your own.

Note: Your process should roughly fit on a standard 8.5×11 page. There is no strict requirement for length or number of steps, but almost filling one page is a good guide as to what is ‘enough’. Don’t make it a million steps.

Step 3:
Identify an issue or weakness that currently affects the process (~1 sentence).

CMIS2250 Business Process Assignment-Canada.

CMIS2250 Business Process Assignment-Canada.

Step 4:
Describe the changes you would make to the process to address the issue or weakness identified in step 3. In your description, identify the Business Pressures that are being exerted on the process. Be sure to identify if the changes that you’ve proposed fall under BPI or BPR; describe why the characterization you’ve selected is the appropriate one (~1-2 paragraphs).

Step 5:
Create a revised diagram based on your Step 2 diagram, which includes the changes you’ve proposed.
Note: You are diagramming the before and after of one process,demonstrating the state of the process after your
chosen improvements have been made to that process. You’re not creating a simple diagram, then improving the BPMN itself to be more complete. You also aren’t creating a rough copy then a good copy; it is a good copy of both the existing process and the updated process (i.e. you will have created two separate diagrams).

CMIS2250 Business Process Assignment-Canada.

CMIS2250 Business Process Assignment-Canada.

Deliverable:
Combine everything into one Word document containing both diagrams and your written answers. Use headings to highlight the separate sections of your document; headings will help to identify where you’ve provided answers to the specific requirements.
o Hint: section breaks in word will allow you to combine portrait and landscape pages in one document.
Submit your document to the Moodle drop box; the deadline date will be posted on Moodle.

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