CHCADV001 Unit Knowledge Test Assignment – Hammond Institute Australia.

Subject Code & Title : CHCADV001 Unit Knowledge Test
Assessment type: • Written Questions
Assessment task description:
• This is the first (1) unit assessment task you have to successfully complete to be deemed competent in this unit of competency.
• The Unit Knowledge Test is comprised of twenty (20) written questions.
• You must respond to all questions and submit them to your Trainer/Assessor.
• You must answer all questions to the required level, e.g. provide the number of points, to be deemed satisfactory in this task.
• You will receive your feedback within two weeks – you will be notified by your Trainer/Assessor when results are available.
CHCADV001 Unit Knowledge Test Assignment – Hammond Institute Australia.

CHCADV001 Unit Knowledge Test Assignment - Hammond Institute Australia.

Applicable conditions:
• All knowledge tests are untimed and are conducted as open book tests (this means you are able to refer to your textbook during the test).
• You must read and respond to all questions.
• You may handwrite/use computers to answer the questions.
• You must complete the task independently.
• No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.
• As you complete this assessment task you are predominately demonstrating your written skills and knowledge to your trainer/assessor.
• The trainer/assessor may ask you relevant questions on this assessment task to ensure that this is your own work.

Re submissions and reattempts:
• Where a student’s answers are deemed not satisfactory after the first attempt, a re submission attempt will be allowed.
• You must speak to your Trainer/Assessor if you have any difficulty in completing this task and require reasonable adjustments (e.g. can be given as an oral assessment)
• For more information, please refer to your RTO Student Handbook.

• This assessment task may be completed in a classroom, learning management system (i.e. Moodle), workplace, or independent learning environment.
• Trainer/Assessor will provide student further information regarding the location for completing this assessment task.

Instructions for answering written questions:
• Complete a written assessment consisting of a series of questions.
• You will be required to correctly answer all the questions.
• Do not start answering questions without understanding what is required from you. Read the questions carefully and critically analyse them for a few seconds, this will help you to identify what is really needed.
• Your answers must demonstrate an understanding and application of relevant concepts,critical thinking, and good writing skills.
• Be concise to the point and write answers according to the given word-limit to each question and do not provide irrelevant information. Be careful, quantity is not quality.
• Be careful to use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender inclusive language should be used.
• When you quote, paraphrase, summarise or copy information from the sources you are using to write your answers/research your work, you must always acknowledge the source.

CHCADV001 Unit Knowledge Test Assignment – Hammond Institute Australia.

How your trainer/assessor will assess your work?
• This assessment task requires the student to answer all the questions.
• Answers must demonstrate the student’s understanding and knowledge of the unit.
• If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
• If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit outcome is Not Yet Competent (NYC).
• Once all assessment tasks allocated to this Unit of Competency have been undertaken, trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome will be either Competent (C) or Not Yet Competent (NYC).
• The “Assessment Plan” is available with the Unit Assessment Pack (UAP) – Cover Sheet.

Purpose of the assessment task:
This assessment task is designed to evaluate your following skills and abilities:
• Knowledge of the Universal Declaration of human rights.
• Knowledge of the relationship between human needs and human rights.
• Knowledge of legal and ethical considerations related to facilitation of client rights and interest and how these impact individual workers.
• Knowledge of what discrimination is and how to address it.
• Knowledge of negotiation, advocacy and mediation.

CHCADV001 Unit Knowledge Test Assignment – Hammond Institute Australia.

CHCADV001 Unit Knowledge Test Assignment - Hammond Institute Australia.

Assessment Task 1 – Unit Knowledge
• This is an individual assessment.
• The purpose of this assessment task is to assess the students’ knowledge of facilitating clients interests and rights.
• To make full and satisfactory responses you should consult a range of learning resources, other information such as handouts and textbooks, learners’ resources and slides.
• All questions must be answered in order to gain competency for this assessment.
• You may attach a separate sheet if required.
• You must include the following particulars in the footer section of each page of the attached sheets:
o Student ID or Student Name
o Unit ID or Unit Code
o Course ID or Course Code
o Trainer and assessor name
o Page numbers

CHCADV001 Unit Knowledge Test Assignment – Hammond Institute Australia.

• You must staple the loose sheets together along with the cover page.
• You must attach the loose sheets chronologically as per the page numbers.
• Correction fluid and tape are not permitted. Please do any corrections by striking through the incorrect words with one or two lines and rewriting the correct words.

Resources required to complete the assessment task:
• Computer
• Internet
• MS Word
• Printer or e-printer
• Adobe acrobat/reader

Question 1: What is the Universal Declaration of Human Rights? Conduct the appropriate research and describe the main features of the declaration in 200-250 words.

The Universal Declaration begins by recognising that ‘the inherent dignity of all members of the human family is the foundation of freedom, justice and peace in the world’.It declares that human rights are universal – to be enjoyed by all people, no matter who they are or where they live.

The Universal Declaration includes civil and political rights, like the right to life, liberty, free speech and privacy. It also includes economic, social and cultural rights, like the right to social security, health and education.The Universal Declaration is not a treaty, so it does not directly create legal obligations for countries.

However, it is an expression of the fundamental values which are shared by all members of the international community. And it has had a profound influence on the development of international human rights law. Some argue that because countries have consistently invoked the Declaration for more than sixty years, it has become binding as a part of customary international law.

CHCADV001 Unit Knowledge Test Assignment – Hammond Institute Australia.

Further, the Universal Declaration has given rise to a range of other international agreements which are legally binding on the countries that ratify them. These include-The International Covenant on Civil and Political Rights (ICCPR) and-The International Covenant on Economic, Social and Cultural Rights (ICESCR).

For more information on these treaties, see
-Human rights: right by right
-Human Rights Explained: The International Bill of Rights.

Other binding agreements which expand on the rights contained in the Universal Declaration include:
-The Convention on the Elimination of All Forms of Racial Discrimination 1965
-The Convention on the Elimination of All Forms of Discrimination against Women 1979
-The Convention Against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment 1984
-The Convention on the Rights of the Child 1989
-The Convention on the Rights of Persons with Disabilities 2006

Question 2: Research the Declaration of Human Rights and complete the following table by listing at least three (3) rights and a situation in which each one might be infringed.

CHCADV001 Unit Knowledge Test Assignment - Hammond Institute Australia.

Question 3: In some instances, you may be required to consult with colleagues and other service providers about your client’s circumstances. Discuss the legal and ethical frameworks of the below in 30-50 words for each
• Privacy, Confidentiality, Disclosure
• Informed consent

Question 4: In your work you are bound by different legislations that guide the development of the code of conduct you follow in the workplace.

Complete the table below identifying how each legislation listed would impact your role as a support worker and how you would ensure you are compliant with each legislation. (50-75 words each)

Question 5: Provide an example of discrimination based on each of the following characteristics and a potential way to address and/or avoid the discriminatory action. (15-30 words per example)
• Gender
• Age
• Disability

Question 6: You are working as a case worker in an aged care setting where you have a client attend an appointment with their husband who the main care giver for the client is. The client is asking that they look at assisted living in and aged care facility and the husband is arguing against this as an

a) Describe how you might use negotiation, mediation and advocacy in this scenario. Write your response in 60-90 words.
b) Explain the difference between negotiation, mediation and advocacy? Write your response in 60-90 words.

Question 7: Briefly explain empowerment and disem powerment. Give an example of both an empowering and disem powering statement to a client. Write your response in 80-120 words.

Question 8: Provide three examples of opportunities and/or strategies that you can use to obtain feedback on your work performance and to identify areas of improvement.

Question 9: Explain the difference between a human right and a human need. Identify the relationship between rights and needs. Write your response in 50 -100 words.

Question 10: Suggest two (2) ways a client could make an internal complaint to the organisation working with them. Write your response in 10-20 words.

Question 11: Identify an external complaints organisation that is available to aged care clients. Write your response in 30-50 words.

Question 12: Provide a brief description of duty of care.
Duty of Care is part of the larger legal concept of negligence. It is part of Common Law and is largely determined by factors such as legal precedents and the court’s interpretation of prevailing community expectations and attitudes.Having a Duty of Care simply means being in a position where someone else is likely to be affected by what you do or do not do, and where, if you are not careful, it is reasonably predictable or “foreseeable” that the other person might suffer some harm.

Question 13: Identify ten (10) indicators a client is being physically abused.
The following indicators may indicate physical abuse:
1.Bruises in unlikely places (face, back, ears, hands, buttocks, upper thighs and soft parts of the body)
2.Inconsistent or absent explanation of bruises
3.any bruising on a baby
4.Pressure marks from fingers on the face, chest or back
5.Weal, ligature or bite marks
6.Skull fracture, subdural bleeding, multiple fractures of different ages
7.Suspicious burns
8.Poisoning or significant over medicating.
9.Facial head and neck bruising
10.Explanation offered by the child or young person is not consistent with the injury other bruising and marks which may show the shape of the object that caused it e.g. a hand-print, buckle
11.Bite marks and scratches where the bruise may show a print of teeth and experts can determine whether or not it is an adult bite multiple injuries or bruises
12.Ingestion of poisonous substances, alcohol, drugs, or major trauma
dislocations, sprains, twisting
13.Fractures of bones, especially in children under 3 years
burns and scalds
14.Head injuries where the child or young person may have indicators of drowsiness, vomiting, fits or retinal haemorrhages suggesting the possibility of the child having been shaken.

Question 14: Explain the steps you would take after a client has disclosed that they are/have been abused?

Question 15: When working with clients with different needs it may be apparent that the client is unable to self-advocate therefore they would have an agency or individual advocate for them.

A) Why might an advocacy organisation need to refer clients to another organisation for advocacy services?
B) What is a referral?
C) What can you do to ensure an effective referral process?
D) Identify two (2) of each: community services, networks, referral options, that are relevant to client services

Question 16: What should you do if you are aware of a potential conflict between client needs and organisational requirements?

Question 17: Identify three (3) common risks to client safety and wellbeing?

Question 18: As a worker you are guided by your organisations policies and procedures to complete your day to day tasks. There are several legal and ethical considerations that are taken into account when each organisation develops and amends these policies and procedures.

Using the table below provide an explanation of each legal and ethical consideration listed and how this consideration would impact your practice as a worker. Answer in 30-60 words for each

Question 19: Conduct your own research and answer the following questions. Two links have been provided to assist you with your research.
a) Explain the human rights framework
b) Identify 3 human rights instruments
c) Describe the common principles of a human rights approach

a). Human rights are those activities, conditions, and freedoms that all human beings are entitled to enjoy, by virtue of their humanity. They include civil, political, economic, social and cultural rights. Human rights are inherent, inalienable, interdependent, and indivisible, meaning they cannot be granted or taken away, the enjoyment of one right affects the enjoyment of others, and they must all be respected.


Everyone has the right to participate in decisions which affect their human rights. Participation must be active, free, meaningful and give attention to issues of accessibility, including access to information in a form and a language which can be understood.

2.) Accountability
Accountability requires effective monitoring of human rights standards as well as effective remedies for human rights breaches.

3.) Non-discrimination and equality
A human rights based approach means that all forms of discrimination in the realisation of rights must be prohibited, prevented and eliminated.

CHCADV001 Unit Knowledge Test Assignment – Hammond Institute Australia.

4.) Legality of rights
A human rights based approach requires the recognition of rights as legally enforceable entitlements and is linked in to national and international human rights law.

Question 20: You have been working with a client for some time now. You are often attending to her when her eldest daughter visits. The daughter has two young children that she brings with her, both children appear to be in the same clothes each time that are rather dirty and their skin and hair does not appear to be clean. The children are always asking your client for food saying they have not eaten. You begin to ask your client some open questions about her daughter and the children when she tells you she is worried for the children and she believes her daughter mistreats them. Whilst attempting to clarify what she means by this your client tell you that she knows her daughter does not send the children to school as she does not bath or feed the children and has been in trouble with the school previously for this.

What do you need to do in this situation? Which authority organisations should be informed of the children’s potential negligence? Write your response in 50-100 words.

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