PART A: Reward and Recognition Project
Task summary:
This assessment task requires you to research and report on reward and recognition schemes that can be implemented for Football South East Coast staff.This assessment is to be completed in the simulated work environment in the RTO.
BSBWOR502 Lead & Manage Team Effectiveness Task 2 Assignment-Crown Institute Australia.
Required
- Access to textbooks/other learning materials
- Computer and Microsoft Office
- Access to the internet
Complete the following activities:
1.Select reward and recognition schemes:
Using the Internet, research both informal and formal staff reward and recognition schemes and make notes on what you find.
The following links will provide some examples.
Choose and develop at least three examples that would be appropriate for your team in the case study.
2.Organise a team meeting with your General Manager (your assessor).
In your meeting you should:
1.Introduce and summarise the reward and recognition schemes that you have identified and seek their feedback and approval to move forward with the project.
2.Indicate which of the schemes you think would be most appropriate for the FSEC team as per the scenario and why. You will be assessed on whether you address the required content as described.
BSBWOR502 Lead & Manage Team Effectiveness Task 2 Assignment-Crown Institute Australia.
At the end of the meeting, the General Manager will give you authority to implement one of the schemes that you have selected.
3.Prepare an email template that would be sent to the team (your assessor).
It should thank them for their efforts in achieving the strategic goals and give the details of the reward and recognition scheme that you are introducing.
Assessment Task 2 Marking Checklist for PART A
PART B: Managing Under performance Project
Task summary
You are required to role play the Marketing and Communications Officer at FSEC and conduct a meeting with the Marketing Officer to discuss their under-performance and to identify solutions to address the issue.
This assessment is to be completed in the simulated work environment in the RTO.
Required
- Access to textbooks/other learning materials
- Computer and Microsoft Office
- Access to the internet
Complete the following activities:
1.Prepare an email template that would be sent to the Communications Officer (your assessor).
It should request her to attend a meeting with you to discuss her work.
Include the date and time of the meeting.
Read the following guide about managing under performance. You will be assessed on your demonstration of the skill referred to under key points for employers to remember.
2.Conduct the meeting with the Communications Officer (your assessor).
Conduct the meeting with Jackie, explaining to her what the problem is, why it is a problem, how it impacts on the workplace and why there is a concern.
At the meeting, you are required to:
1.Explain the purpose of the meeting
2.Explain to Jackie what the problem is and outline her work responsibilities and the need to achieve these.
3.Explain how this behaviour impacts on the workplace and why it is a concern. Ensure that you focus on the issue not the person.
4.Demonstrate your interpersonal and communication skills by:
o Keeping your communication open and clear
o Listening to Jackie and confirming and clarifying information shared
o Asking questions to confirm information
o Emphasizing Jackie’s strengths as set out in the scenario information
4.Discuss and agree on a solution, using your skills to come up with realistic and creative solutions.
3.Prepare an email template that would be sent to the Communications Officer (your assessor).
BSBWOR502 Lead & Manage Team Effectiveness Task 2 Assignment-Crown Institute Australia.
The email text should summarise the meeting, and the solution agreed to.
Assessment Task 2 Marking Checklist PART B
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