Part A Task summary
You are required, in the role of General Manager of Accountancy Victoria, to plan networking and professional development opportunities for yourself for the upcoming 12 months, as well as participate in a networking opportunity.
BSBLDR502 Lead Effective Workplace Relationships Task 2 Assignment-CIA.
Required
- Access to textbooks/other learning materials
- Computer with Microsoft Office and internet access
- Professional Development and Networking Plan Template
- Networking Report Template
Complete the following activities:
1.Identify networks and professional development opportunities.
Research at least three networks that may be relevant to yourself in the role of General Manager of Accountancy VICTORIA. This could be an association for managers or a local business network. It could also be a Facebook Group set up specifically for managers.
You will record these networks/events in the next part of the assessment.
For each of the networks that you have selected, identify events provided by the network over the next 12 months. Identify at least 4 events that are of interest to you in the role of General Manager of Accountancy VICTORIA and that would be of benefit to the team and/or company.
BSBLDR502 Lead & Manage Effective Workplace Relationships Task 2 Assignment-Crown Institute Australia.
Bear in mind that when you complete your networking and professional development plan, one of the opportunities that you identify must be a networking opportunity that you participate in and report on as part of this assessment task. This networking opportunity can be something as simple as identifying and reviewing a relevant LinkedIn group or participating in a free webinar.
You should also include at least three other professional development opportunities that will assist you to develop and maintain your skills to ensure effective internal and external workplace relationships,
Make notes to use in your Professional Development and Networking Plan.
2.Develop a professional development and networking plan Complete the Professional Development and Networking Plan Template for the next 12 months.
You will need to complete the plan in full to show the details of the networking events and professional development opportunities you have identified are relevant to the role of General Manager of Accountancy VICTORIA. In particular, the plan should include the development of shills to address internal relationships.
The plan should show full details of the networking event, including the name of the event, where it will be held, date and time and the cost of the event.
You should also provide a brief description of the expected benefit to yourself (in the role of General Manager), as well as for the team of staff that you are responsible for in the role of General Manager of Accountancy VICTORIA.
3.Participate in, and report on, a networking opportunity
Participate in a free networking opportunity that you identified in your plan.
After you have participated in the opportunity, complete the Networking Report Template.
All of the documents you submit must be in clear and concise English and submitted by the date advised by your assessor.
Assessment Task 2 Marking Checklist for Part A
Part B Task summary
This role play requires the student to assume the role of the General Manager at Accountancy Victoria and handle a dispute between two colleagues.
- Access to textbooks/other learning materials
- Computer with Microsoft Office and internet access
- Fair work Managing under performance guide
- Space for a meeting
Complete the following activities:
1.Develop an action plan to resolve the conflict Before you commence this assessment, read the following guide for employers working with Muslim employees:
Refer to the Code of Conduct, the Workplace Communication and Consultation Policy and Procedures and the Dispute Resolution Policy and Procedures you developed in Assessment task 1.
Develop an action plan that includes a range of appropriate strategies to resolve the conflict between Ammar and Tiffany, ensuring you follow the organisation’s policies and procedures. Think about the issues involved on both sides and how this might escalate to involve other employees or clients. Use the template provided to you.
2.Meet with Tiffany to discuss the issue.
Have a meeting with your assessor who will play the role of Tiffany. Provide constructive guidance and support to Tiffany but focus on how it is affecting the workplace and discuss the code of conduct, legislation that governs the issue around equal opportunity and discrimination.
At the meeting you must:
- Explain the purpose of the meeting
- Explain to Tiffany what the problem is
- Explain how this behaviour impacts on the workplace and why it is a concern. Ensure that you focus on the issue, not the person.
- Demonstrate your interpersonal and communication skills by:
- Keeping your communication clear and simple
- Listening to Tiffany and confirming and clarifying information shared
- Asking questions to confirm information
- Emphasising Tiffany’s strengths as per the scenario information
- Discuss and agree on a solution
Please note: Your assessor will advise in class of the date and time of the meeting and your group members.
3.Draft an email to Tiffany and Ammar inviting them both to an informal resolution meeting.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email should suggest a suitable date, time and location for the meeting and a summary of what will be discussed.
4.Conduct the meeting to resolve workplace issues Your assessor will play the role of Tiffany and will arrange another student to play the role of Ammar. You need to act as the facilitator and guide the meeting proceedings in a supportive manner for both parties without bias. Announce the intention of the meeting, and then direct each party to share their thoughts and feelings. Provide guidance and support to both parties and discuss and confirm the resolutions they have both come up with together before closing the meeting.
BSBLDR502 Lead & Manage Effective Workplace Relationships Task 2 Assignment-Crown Institute Australia.
Please note: Your assessor will advise in class of the date and time of the meeting and your group members.
5.Draft a follow up email to Tiffany and Ammar.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should summarise the meeting and the solution(s) agreed to.
Assessment Task 2 Marking Checklist for Part B
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