BISY2005/ISY2005/ISY205 Enterprise Systems Assessment – Australian Institute of Higher Education.

Assessment Type: Report
Assessment Number: Two
Assessment Name: Individual
Weighting: 25%
Unit Learning Outcomes: ULO 1: Show an understanding of the basic
principles and issues associated with enterprise systems.
ULO 2: Explain and describe the scope of common enterprise systems (e.g. supply chain, HRM, procurement, etc.)
ULO 3: Identify and critically assess the challenges associated with implementing enterprise systems and their impact on business.
ULO 4: Demonstrate an understanding of the enterprise system development life cycle, from selection, acquisition, implementation, and maintenance.
ULO 5: Identify the factors that contribute to an organisation’s readiness to implement enterprise systems and how obstacles might be overcome.
BISY2005/ISY2005/ISY205 Enterprise Systems Assessment – Australian Institute of Higher Education.

BISY2005/ISY2005/ISY205 Enterprise Systems Assessment - Australian Institute of Higher Education.

Assessment Description:
This individual report assignment assesses a student’s ability to assess information, formulate arguments and critically evaluate different alternatives to issues or problems.

In this assignment, you are required to read the case study report attached to this document, and write a 1000-word report.
• Explain the conditions that necessitated the adoption of ERP systems by
Casa Luker.
• Discuss the role of Deloitte in Casa Luker’s ERP implementation project and why their role was critical.
• Explain the factors that contributed to the success of Casa Luker’s ERP implementation project.
• What lessons can be learned from CasaLuker’s ERP implementation project?

Your report should be a synthesis of ideas researched from a variety of sources and expressed in your own words. It should be written in clear English and be submitted at the end of week 7 in electronic format as either a Word document or a pdf file. This electronic file will be checked using Turnitin for any evidence of plagiarism. You are expected to use references in the normal Harvard referencing style.

BISY2005/ISY2005/ISY205 Enterprise Systems Assessment – Australian Institute of Higher Education.

Special consideration:
Students whose ability to submit or attend an assessment item is affected by sickness, misadventure or other circumstances beyond their control, may be eligible for special consideration. No consideration is given when the condition or event is unrelated to the student’s performance in a component of the assessment, or when it is considered not to be serious.

Students applying for special consideration must submit the form within 3 days of the due date of the assessment item or exam.

The request form must be submitted to Student Services. Supporting evidence should be attached. For further information please refer to the Student Assessment Policy and associated Procedure available


BISY2005/ISY2005/ISY205 Enterprise Systems Assessment – Australian Institute of Higher Education.

BISY2005/ISY2005/ISY205 Enterprise Systems Assessment - Australian Institute of Higher Education.

Detailed Submission Requirements:
Before submission, students ensure the submitted work satisfies the following requirements:
• The assignment is to be written in a report format. It must have separate sections for each of the THREE tasks above.
• The report should additionally, include an Introduction, Conclusion and References
• Submit as a PDF or Word document through the Turnitin assignment submission tool on Moodle.
• Include a title page that has your name, subject, date, report title and WORD COUNT. Please do not include an assignment cover page as this will match with other students at AIH.
• The assignment should not exceed 1,000 words with a minimum of 1,100 words, excluding references.

BISY2005/ISY2005/ISY205 Enterprise Systems Assessment – Australian Institute of Higher Education.

Casa Luker SAP Case Study:
As one of Colombia’s largest consumer products companies, chocolate maker Casa Luker understands the importance of managing growth. Faced with a burgeoning domestic business as well as growth in overseas markets such as Europe, company leadership over the past decade has been looking for ways to transform business processes to align with new growth and demands.

Central to the vision of transformation has been a need to integrate processes and systems across the enterprise—to pull together procurement, manufacturing and logistics and deliver a comprehensive view into the enterprise. For Casa Luker, making that vision a reality involved investing heavily in its existing SAP® infrastructure and enlisting Deloitte
professionals for critical assistance

Investing in growth:
With a workforce of 2,200 employees and a chocolate making legacy extending back more than 100 years, Casa Luker stands as a major and growing player in the South American consumer goods landscape. Outside of Colombia, its offices in Russia, Panama and Ecuador continue to extend their reach into new markets, today providing products in 25 countries.

With growth part of the recipe for CasaLuker, smart planning has been a necessity. Helping the company to operate effectively over the past two decades has been a core of SAP ERP functionality. For more than a decade, Casa Luker has relied on SAP solutions to help run finance and other central operations. But with the shape of the business changing in 2009— becoming a more consolidated global organization—the company needed a refreshed and integrated system to support global business processes and deliver business intelligence which could support better decision making across the board. To get there, company leadership saw promise in a new set of solutions leveraging the in-memory computing power of SAP HANA®.

The right ingredients
To begin putting together the pieces for supporting an effective business transformation,Casa Luker worked with Deloitte to develop a process that would help ensure that milestones were met strategically—based on business priorities and needed capabilities. The resulting three phase project provided a clear path to an SAP-powered organization. Following the deployment of core SAP HANA functionality for central operations in 2014, as part of a first phase Casa Luker leaders implemented SAP Business Warehouse powered by SAP HANA as well as the SAP Business Objects BI suite, including an SAP Supplier Portal. The company also launched dashboard features, analytics tools, and SAP Control Center, to help workers get more timely and intuitive access to business-related insights for decision making. In moving to the final phase of the project, Casa Luker is looking toward implementing SAP Business Planning and Consolidation and SAP Manufacturing Integration and Intelligence—to support advanced planning and simulation capabilities for Casa Luker’s supply chain. Effectively undertaking the transformation has relied on collaboration across the organization and among its technology and consulting partners, including Deloitte and an infrastructure partner, according to Gerson Granados, CasaLuker’s director of IT. That collaborative path was defined early on in the process by a steering committee, which was created to examine risks, explore benefits, develop steps for the three-phase transformation, and align roles and responsibilities for the various players. Internally, close to 60 workers were involved in the project, with 30 consultants helping to implement solutions and guide transformation strategy.

The payoff:
Standing up SAP solutions to transform procurement, manufacturing and logistics at Casa Luker has helped position the company for a future in which workers across the organization can get access to actionable insights for more effective decision making. Here are some of the benefits that the company is seeing from its efforts.

Speed. By pairing SAP Business Warehouse powered by SAP HANA with SAP HANA Live (a bridge between SAP HANA and SAP applications for analytics processing), Casa Luker has allowed workers to connect directly to the database to more quickly get the information they need to do their jobs. Previously, the company had to download data from the ERP system to the data warehouse. The new SAP-based solutions have enabled Casa Luker to generate reports in a fraction of the time. Whereas some reports previously required three hours to generate, they now can be produced in close to three minutes.

Performance and flexibility:
With all ERP and reporting systems now consolidated into SAP Business Warehouse powered by SAP HANA, CasaLuker has experienced improved system performance while also seeing new flexibility from in-memory computing. The new, highper forming environment can support the big data and analytics needs that the company faces as it grows— allowing it to ask new questions about how its business is doing and to react promptly, adjusting activities and reallocating resources to meet evolving demands.Efficiency. CasaLuker’s SAP-focused transformation has helped bring fresh efficiencies and greater accuracy in several areas. For example, new SAP solutions have helped the company optimize inventory and boost accuracy, with the new warehouse-management system helping to reduce picking time from about one day to less than two hours.Meanwhile, the company’s code development landscape has become more efficient. Before the SAP project, CasaLuker had roughly 1,000 instances of custom code in its SAP environment. That number has been trimmed to about 200 following the transformation. Standardization. Streamlining functions through SAP solutions has helped the company address compliance needs as it seeks to align with international standards and improve its processes for quality management. With SAP functionality geared toward governance, risk and compliance—namely, SAP Access Control to help ensure data integrity—Casa Luker has made more data accessible to its workers, while also making sure that only authorized users can access critical data.

BISY2005/ISY2005/ISY205 Enterprise Systems Assessment – Australian Institute of Higher Education.

BISY2005/ISY2005/ISY205 Enterprise Systems Assessment - Australian Institute of Higher Education.

Why Deloitte
In searching for help to guide its SAP-led transformation, Casa Luker had some significant reasons for selecting Deloitte. At the center of the reasons: Deloitte’s emphasis on partnerships and results. Granados said working with Deloitte professionals proved easy because of the “side-by-side”approach they took when it came to understanding and addressing Casa Luker’s business challenges. And that partnership mindset extended beyond just Casa Luker workers. “Deloitte also was very effective at working together with our other partners—which was critical for our
transformation,” Granados said. In addition to the ease of working together, Deloitte’s strong credentials mattered to CasaLuker. For example, Deloitte’s experience with many SAP projects in Colombia, as well as its strength in delivering results with SAP HANA, helped the company stand out as a partner that could bring value, according to Granados. Experience in implementing large- scale projects involving financial reporting standards also helped Deloitte stand out,according to Granados. Additionally, Deloitte brought highly relevant business know-how and industry experience to CasaLuker’s transformation. “Deloitte’s experience in the consumer industry was particularly important to us,” Granados said. “Knowing our industry made a difference.” Another bonus of the partnership: Deloitte’s Enterprise Value Methodology (EVD), which helped the company ensure that activities were linked to business results, and not simply to technical requirements.

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