BSBADM502 Manage Meetings Assignment-Australian Vocational Training Institute

Unit Code: BSBADM502
Unit Title: Manage Meetings

ASSESSMENT 1 – BSBADM502 Manage Meetings 

STUDENT INFORMATION

For this assessment you will be observed preparing for, conducting and following up on 2 different meetings, with at least 4 participants per meeting.  Whilst you may work with your assessor to discuss the meeting options, it is recommended that you implement this assessment with other units you are studying. 

PREPARATION

In you preparation, you are to ensure that:

  • Purpose of meeting is clarified and the agenda developed in line with stated purpose
  • The style and structure of the meeting is appropriate to the meeting’s purpose
  • Meeting participants are identified and notified in accordance with organisational procedures
  • Meeting arrangements are confirmed in accordance with requirements of meeting
  • Meeting papers are despatched to participants within designated timelines

You must provide your agendas to your assessor at the time of your assessment 

CONDUCTING

Whilst conducting your meetings, you are to ensure that:

  • Meetings are chaired in accordance with organisational requirements, agreed conventions for the type of meeting and legal and ethical requirements
  • Meetings are conducted to ensure they are focused and time efficient
  • Meeting facilitation enables participation, discussion, problem solving and resolution of issues
  • Minute taker is briefed on recording meeting notes in accordance with organisational requirements and conventions for the type of meeting

This will be observed by your assessor during each of your meetings 

FOLLOWING UP

After each meeting, you are to follow up, ensuring that:

  • Transcribed meeting notes are checked to ensure they reflect a true and accurate record of the meeting and are formatted in accordance with organisational procedures and meeting conventions
  • Minutes and other follow-up documentation are distributed within designated timelines and stored in accordance with organisational requirements
  • Outcomes of meetings are reported as required, within designated timelines

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ASSESSMENT 1 – ASSESSOR CHECKLIST

Whilst performing this assessment, did the student Meeting 1 Meeting 2 Comments
Obtain information about the purpose of the meeting r Yes r No r Yes r No
Identify an appropriate meeting format r Yes r No r Yes r No
Develop an agenda ensuring it accurately reflected the meeting purpose r Yes r No r Yes r No
Ensure agenda and other meeting documentation was accurate and free from errors. r Yes r No r Yes r No
Identify all participants and notify them in advance via writing r Yes r No r Yes r No
Distribute the agenda to all invited participants r Yes r No r Yes r No
Advise the participants of:

  • Meeting time
  • Meeting location
  • Meeting purpose
  • Participant expectations
r Yes r No

r Yes r No

r Yes r No

r Yes r No

 

r Yes r No

r Yes r No

r Yes r No

r Yes r No

 

Confirm attendance for each participant r Yes r No r Yes r No
Ensure meeting area set up appropriately r Yes r No r Yes r No
Chairing the meeting
  • Begin on time
r Yes r No r Yes r No
  • Introduce self and welcome all (especially new members)
r Yes r No r Yes r No
  • Facilitate discussion and group interaction (encouraging diversity of views / opinions)
r Yes r No r Yes r No
  • Provide supporting environment to encourage complex discussions
r Yes r No r Yes r No
  • Communicate effectively with both groups and individuals as required
r Yes r No r Yes r No
  • Ensure participants comments and actions are non-discriminatory through effective facilitation
r Yes r No r Yes r No
  • Summarise key points as appropriate
r Yes r No r Yes r No
  • Instruct minute taker to record details as appropriate
r Yes r No r Yes r No
  • Ensure meeting runs smoothly by moving on to next topic in timely and appropriate fashion
r Yes r No r Yes r No
  • Ensure meeting stays focused
r Yes r No r Yes r No
  • Delegate actions / follow up as required
r Yes r No r Yes r No
Communication skills
  • Use warm and open communication style
r Yes r No r Yes r No
  • Use open and approachable body language
r Yes r No r Yes r No
  • Make direct eye contact to create direct pathway between participants and self (may be culturally inappropriate for some groups)
r Yes r No r Yes r No
  • Communicate with confidence
r Yes r No r Yes r No
  • Establish a trusting environment
r Yes r No r Yes r No
  • Stay impartial
r Yes r No r Yes r No
  • Ensure participants comments and actions are non-discriminatory through effective facilitation
r Yes r No r Yes r No
Conflict resolution / negotiation skills
  • Identify participant concerns that arise and respond appropriately
r Yes r No r Yes r No
  • Identify any critical issues
r Yes r No r Yes r No
  • Talk through concerns
r Yes r No r Yes r No
  • Identify options for changing behaviours
r Yes r No r Yes r No
  • Manage discussions between parties
r Yes r No r Yes r No
  • Moved parties forward through presenting of solutions and ensuring equitable outcomes
r Yes r No r Yes r No
Completion
  • Check minutes for accuracy before dispatch
r Yes r No r Yes r No
  • Dispatch minutes to all participants and associated stakeholders
r Yes r No r Yes r No
  • Follow up on issues that arose in meeting, and notify relevant individuals as appropriate
r Yes r No r Yes r No
  • Store minutes of meetings in meeting folder / register
r Yes r No r Yes r No
Agenda attached to checklist r Yes r No r Yes r No
Minutes attached to checklist r Yes r No r Yes r No

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ASSESSMENT 2 – WRITTEN ASSESSMENT /  PROJECT

Written Assessment Project
This is a closed book written assessment. In the time allocated, you are to answer all of the following questions.  Make sure you:

·         Print Clearly

·         Answer all questions

·         Use a pen.  Assessments written in pencil will not be accepted.

·         Ask your assessor if you do not understand a question.  Whist your assessor cannot tell you the answer, he/she may be able to re-word the question for you

·         Do not talk to your classmates.  If you are caught talking, you will be asked to leave and your assessment will not be marked.

·         Do not cheat or plagiarise the work of others.  Anyone caught cheating will automatically be marked Not Yet Competent for this unit.  There are NO EXCEPTIONS to this rule.

You are to research and answer all of the following questions.  Be sure to:

·         Print Clearly

·         Answer all questions

·         Use a pen.  Assessments written in pencil will not be accepted.

·         Ask your assessor if you do not understand a question.  Whist your assessor cannot tell you the answer, he/she may be able to re-word the question for you

·         Return your assessment by the date set by your assessor

·         Do not cheat or plagiarise the work of others.  Anyone caught cheating will automatically be marked Not Yet Competent for this unit.  There are NO EXCEPTIONS to this rule.

Questions
1 Describe the following types of meetings
Ordinary / Regular Meetings
Special or Extraordinary Meetings
Special General Meetings
Annual General Meetings
2 Why should the minutes of an AGM be distributed within a few days after the AGM, even though they do not get approved until the next AGM?
3 In your own words, you are to explain the following terms:
Chairperson
Secretary
Treasurer
Abstention
Adjournment
Agenda
Motion
Casting Vote
Proxy
Tabled
4 What documentation is required when organising and managing a formal meeting?  Be sure to include a description of who is responsible for the documentation, and indicate any timelines required for this documentation.
5 Explain the role of the minute taker, and the interaction undertaken before, during and after a meeting.
6 ALT International will be holding a meeting of team leaders on the first Wednesday of next month.  The meeting will take place in the board room at ALT Internationals head office – 133 Federal Avenue, Werribee Victoria 3030.  This meeting will commence at 10:30 am and will run for 1 hour.  Discussions will include Budgets, Timeliness, staff attendance, sales targets, and OHS.

 

Develop an agenda for this meeting

7 When planning and managing a meeting, there are a number of tasks that can, and should be delegated.  List the types of tasks that could fall into this category, and the benefits associated with delegating these tasks to other staff members.
8 You are to read the following case study, and prepare minutes from the information provided.

 

9 Describe in detail 6 points you should consider when communicating with culturally diverse people
10 Describe the process of voting on a motion in a meeting.
11 Describe how you would sequence a meeting (when writing an agenda).  Explain the reasons for your comments.
12 Describe the layout you would use for the following meeting types
Formal presentations to large groups
Medium-sized participative meetings
Small meetings for debate and discussion
Relaxed team meetings for planning and creative sessions
13 In your own words, describe how you would run a mediation meeting.
14 Describe in detail the following legislation / codes of practice and how it affects business operations
 Codes of Practice
 Privacy laws
 Copyright

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